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GB Total Equestrian Returns Policy

We understand, at times, that you may need to return an item. Our returns & refund policy allows full refunds or exchanges as long as the following conditions are met:

The item is in perfect condition, complete with its original packaging and this packaging is undamaged.
You return the item within 30 days of having received it from us.

Large bales cannot be returned unless they can be forked back on site, but please call if you receive any bales which are not up to our high standard.

Any items you wish to return and post back are done so at your charge for the postage. A refund will be actioned within 3 working days of receiving the item back in perfect condition.

We are unable to refund Animal medicines, Riding Hats and Underwear.

For more information, please contact us